Heavens Hospitality Solutions LTD

Heavens Hospitality Solutions LTD is a premier hospitality consulting and management firm dedicated to helping hotels, restaurants, and hospitality enterprises unlock their full potential.

Heavens Hospitality Solutions LTD

Heavens Hospitality Solutions LTD is a premier hospitality consulting and management firm dedicated to helping hotels, restaurants, and hospitality enterprises unlock their full potential. With a blend of industry expertise, operational excellence, and a people-centric approach, we partner with owners and leadership teams to refine business strategy, strengthen internal operations, and deliver unforgettable guest experiences.

We serve clients ranging from boutique hotels and standalone restaurants to multi-outlet food & beverage brands and mid-sized hospitality groups. 

Our Services

Hotel And Restaurant Business Planning

Strategic Operations Management

Sales And Marketing Management

Customer Experience Management

Outsourcing / HR Department Management

Standard Operating Procedures (SOP) Development & Implementation

Contact Us

Phone: +256797143862 | +254788332545 | +256742612916

Email: info@heavenshospitality.co.ke

Our Services

Heavens Hospitality truly understands the hospitality business. Their solutions are practical, implementable, and made a real impact.

Grace M., Founder — CityLights Hotel

Our staff training programs developed stronger frontline leaders, and our guest satisfaction scores reflect that growth.

John E., Operations Director — Hilltop Restaurant Group

Their professional team worked hand-in-hand with ours — the transition was smooth and led to measurable performance improvements.

Alice F., Hotel Director — Silver Sands Inn

The revenue-boosting marketing initiatives they implemented exceeded our expectations and improved our seasonal sales.

Kevin J., Marketing Head — Urban Café Collective

Operational challenges that once bogged us down are now handled efficiently thanks to their clear processes and leadership support.

Mary T., Resort Manager — Palm Grove Estate

Heavens Hospitality guided us through a complete rebranding that revitalized our image and attracted new clientele.

Eric H., Director of Sales — Blue Horizon Hotel

Their expertise in customer feedback systems turned our negative reviews into constructive improvements quickly.

Lydia B., Owner — Garden View Restaurant

The team development workshops were transformative — morale is up, and staff turnover has dropped.

Titus W., Hotel Manager — Evergreen Lodges

Thanks to their inventory management systems, our stock discrepancies dropped dramatically and ordering became faster and more accurate.”

Felicia N., F&B Manager — Bella Vista Café

The SOP manuals they crafted gave us consistency across multiple departments — our quality scores improved significantly.

Omar S., Operations Manager — Sunset Resort

Their HR outsourcing service streamlined our recruitment and payroll — saving us time, money, and countless headaches.

Christine L., HR Director — Grand Oak Hotels

Heavens Hospitality didn’t just teach us customer service — they changed how we think about guest experiences altogether.

David R., Executive Chef — Flavor House Bistro